In this episode of Mastering Modern Selling, hosts Brandon Lee, Carson V. Heady, and Tom Burton ignite a challenge for every CEO: step up and own your presence on LinkedIn.
This isn't just another task on your to-do list; it's your stage to lead, inspire, and drive your company forward.
LinkedIn: Your Leadership Stage
LinkedIn isn’t just for networking—it’s where you lead by example. Show your team and the world what true leadership looks like by being visible and active on the platform.
Build Trust Through Authenticity
Use LinkedIn to connect with your audience on a personal level. Share your journey, your insights, and your vision. People follow leaders they trust, and your presence on LinkedIn can foster that trust.
Turn Activity Into Opportunity
By sharing your thoughts and engaging with others, you create opportunities. Each post, comment, and interaction can attract new business, partnerships, or talent.
Expand Your Influence
Engage in meaningful discussions, share your knowledge, and become a voice in your industry. The more you give, the more you grow—not just in followers but in real influence that impacts your business.
Embrace Your Role
If LinkedIn feels like a chore, shift your mindset. This is your chance to be the face of your company, to set the tone, and to inspire not just your team but your entire industry.
This episode is a rallying cry for CEOs to take the lead on LinkedIn. By showing up with authenticity and purpose, you can drive success and set an inspiring example for others.
Don’t miss out on the full episode for more insights and real-world examples that will help you own your space on LinkedIn.
Don't miss out, your next big idea could be just one episode away!
This Show is sponsored by Fist Bump
Your prospecting partner to authentically fill your pipeline with ideal customers.
Check out our Live Show Events here: Mastering Modern Selling Live Show
Subscribe to our Newsletter: Mastering Modern Selling Newsletter
[00:00:01] [SPEAKER_00]: Welcome to Mastering Modern Selling, Relationships, Social & AI in the Biocentric Age.
[00:00:08] [SPEAKER_00]: Join host Brandon Lee, founder of FistThum, alongside Microsoft's number one social seller, Carson V Heady
[00:00:14] [SPEAKER_00]: and Tom Burton, author of the Revenue Zone and co-founder of Leedsmart.
[00:00:19] [SPEAKER_00]: As we explore the strategies and stories behind successful executives and sales professionals,
[00:00:24] [SPEAKER_00]: dive in to business growth, personal development and the pursuit of excellence with industry leaders.
[00:00:30] [SPEAKER_00]: Whether you're a seasoned executive or an aspiring leader, this podcast is your backstage
[00:00:35] [SPEAKER_00]: past to today's business landscape. This is Mastering Modern Selling, brought to you by FistThum.
[00:00:50] [SPEAKER_01]: Okay, welcome back episode number, Brandon. 99.
[00:00:55] [SPEAKER_03]: It prompts people to think a song like 99 episodes of Mastering Modern Selling on the wall.
[00:01:02] [SPEAKER_01]: Keep going, Carson. Keep going.
[00:01:05] [SPEAKER_01]: Oh, 99. That's for you, Mastering Modern Selling.
[00:01:09] [SPEAKER_01]: You take one down, pass it around.
[00:01:12] [SPEAKER_01]: Around 98.
[00:01:15] [SPEAKER_02]: Carson, what is that mean for next week?
[00:01:18] [SPEAKER_03]: Well, that means next week is episode 100 and we are welcoming back the
[00:01:24] [SPEAKER_03]: gentleman who was in episode 50, the King of Social Selling, Daniel Disney.
[00:01:29] [SPEAKER_03]: I'm excited. I just got back from Disney and I don't know if I'm more excited about Daniel Disney
[00:01:34] [SPEAKER_03]: or Walt Disney, but I can't believe 100 episodes guys. Wow.
[00:01:40] [SPEAKER_02]: Yeah, this is great. Well, before we jump into this and I'm really excited about today's topic,
[00:01:47] [SPEAKER_02]: I think it's extremely valuable for everybody in a low-hot of Bob,
[00:01:52] [SPEAKER_02]: enjoying this. But we started this going, I had my fledgling little show that I had Tom
[00:02:00] [SPEAKER_02]: come on as a guest when he first launched Revenue Zone book and then Tom's like,
[00:02:05] [SPEAKER_02]: hey, you got to get Carson on and I didn't know Carson at the time so I had Carson come on.
[00:02:10] [SPEAKER_02]: And then I'm like, well, let's get both of you on and then we're like,
[00:02:13] [SPEAKER_02]: hey, let's do it again and then it was like, hey, why don't we just do this for a while and see how
[00:02:18] [SPEAKER_02]: works and that was 99 episodes ago with a couple different changes as we pivoted and
[00:02:26] [SPEAKER_03]: trying to find out what's almost causing legal action. I mean, we've been through it on this show,
[00:02:31] [SPEAKER_01]: you know? We were just inches away from being wiped out legally. And I'm going to tell you,
[00:02:37] [SPEAKER_03]: we've got guests coming up that will knock your socks off. I mean, it's just,
[00:02:43] [SPEAKER_03]: can't wait for the next 100. Yeah. When we've had some guests at knock your socks. Amen.
[00:02:48] [SPEAKER_03]: Knocks off, right? And Larry Levine who's book just one week. Yeah. Yeah. Like why do you
[00:02:55] [SPEAKER_02]: yeah, Larry, Larry plug Larry's new book that just launched this week. Yeah. So I don't know if
[00:03:02] [SPEAKER_01]: I haven't kept up on all the messages but I think we have a hundred more guests now booked.
[00:03:07] [SPEAKER_02]: 100 episodes. Yeah. We have a lot. Yeah. It's, it's, we're Norse talking to potential guests going,
[00:03:13] [SPEAKER_02]: how is May 2025 look on your calendar? We'll still be selling stuff in May. That's right.
[00:03:21] [SPEAKER_03]: We'll still need to be sold. That's right. That's right. That's right. That's right. So
[00:03:29] [SPEAKER_02]: welcome everybody and we got Bob but anyone else, you know, if you're first time to the show
[00:03:36] [SPEAKER_02]: on the podcast or on live, if you're live, enjoy this in the comments. We bring your comments up.
[00:03:41] [SPEAKER_02]: We make you part of the show. We answer, answer your questions. We comment on your funny stuff.
[00:03:47] [SPEAKER_02]: Whatever it would ever. It's going to be we've had one person that kind of trolled us one time. That was fun.
[00:03:53] [SPEAKER_02]: Yeah. Yeah. We haven't had that for a while. Maybe maybe we'll get a troll today.
[00:03:56] [SPEAKER_03]: No, you never know. I feel like we're almost like bringing up the greatest hits today.
[00:04:00] [SPEAKER_03]: It's like a little nostalgic. Right. I mean don't forget about it. Party is like it's episode 99 here.
[00:04:06] [SPEAKER_01]: So don't forget about Lorraine on Carson's birthday. I mean come on. That's right.
[00:04:11] [SPEAKER_03]: You only got a couple of months to book Biff. That's right. We're working on it. We're working on it.
[00:04:16] [SPEAKER_01]: All right. He's going to be a full on guest. Oh.
[00:04:21] [SPEAKER_03]: I mean he wasn't this guy. He was selling George on doing his work for him. So that's right.
[00:04:27] [SPEAKER_01]: That would be fun if we could get one of them to come online. All right, Brandon. So post some strings and make it out.
[00:04:32] [SPEAKER_01]: Work it. All right. So what are we talking about today?
[00:04:37] [SPEAKER_02]: Hey, you know I timing on this was exceptional. I think because we had planned that today we're going to talk
[00:04:43] [SPEAKER_02]: about personal branding. We're going to break it down and we're going to talk about reputations and
[00:04:49] [SPEAKER_02]: the three of us are going to talk about some of the different things that we do
[00:04:53] [SPEAKER_02]: and that have helped our call at your personal brand, call at your reputation. But it's the
[00:04:59] [SPEAKER_02]: things that we do to network and is I like to say, businesses always about who do you know
[00:05:06] [SPEAKER_03]: and who knows you. And that is really a Bob Maxwell smart. It's right. Get smart.
[00:05:14] [SPEAKER_03]: Get smart. Sorry. It missed it. It's a product in my use. It's a pop culture references.
[00:05:22] [SPEAKER_02]: So we're going to talk about that. But I want to preface it with last week and if you didn't see
[00:05:29] [SPEAKER_02]: 98 with Alice Hyman you owe it to yourself to go listen to that because Alice brought a ton.
[00:05:37] [SPEAKER_02]: And I love how we started that episode and she talked about CEOs being a sales inventor,
[00:05:44] [SPEAKER_02]: which is probably the worst thing in the world of CEO, whatever want to be said about them.
[00:05:48] [SPEAKER_02]: And as she talked about a lot of times they do it without realizing that they're doing it.
[00:05:53] [SPEAKER_02]: But there was a part in there about halfway through where I asked her about LinkedIn because you know a lot of
[00:05:59] [SPEAKER_02]: CEOs will say, oh I don't have time for this or you know that's just social media. It doesn't really do anything.
[00:06:07] [SPEAKER_02]: And Alice had a very strong, very bold statement that was basically and we've got a clip of it
[00:06:13] [SPEAKER_02]: about I think we can show it but it was really a first saying look if you are a CEO and you were not or even
[00:06:19] [SPEAKER_02]: executive of Carson you brought that up even just executives in a company and you were not taking a
[00:06:25] [SPEAKER_02]: advantage of LinkedIn building your personal brand and elevating the company brand through
[00:06:30] [SPEAKER_02]: your personal brand then your sales propenter. You're hurting your company if you were not doing it.
[00:06:36] [SPEAKER_02]: And then we had scheduled the next week to talk about personal brand and CEOs and executives
[00:06:42] [SPEAKER_02]: of leveraging LinkedIn and so the time he was great if you're listening to this and you've got
[00:06:48] [SPEAKER_02]: the excuses of oh I don't have time or this doesn't work or I tried it a few years ago or the one
[00:06:55] [SPEAKER_02]: that I've been hearing lately is oh LinkedIn's ruined because of all the direct messages.
[00:07:00] [SPEAKER_02]: If any of those are your excuses I encourage you to listen and hear what we have to talk about
[00:07:06] [SPEAKER_02]: with some of the tactics that either work for the three of us or work for some of our clients
[00:07:10] [SPEAKER_02]: that get you thinking and get rid of some of your excuses actually get rid of all your
[00:07:17] [SPEAKER_02]: excuses. How's that for a setup gentleman? I love it. I mean look while you're talking
[00:07:21] [SPEAKER_03]: Brandon I mean I'm thinking about it and you know I think you're spot on I think a lot of people
[00:07:27] [SPEAKER_03]: you know see levels executive they're going to be thinking of themselves you know my old
[00:07:32] [SPEAKER_03]: tried and true methods are good enough my roll of acts is good enough it's more than social media
[00:07:37] [SPEAKER_03]: it's more than a networking tool it's really a platform for leadership and influence and
[00:07:43] [SPEAKER_03]: whether it's you galvanizing your workforce and leading by example all the way to you know how
[00:07:49] [SPEAKER_03]: we've explored on this show how leads are flowing into organizations where the sea levels get it
[00:07:56] [SPEAKER_03]: and are leading by example on social media on social media leads are flowing in as a result of that
[00:08:02] [SPEAKER_03]: and that's a unique nuance you know leads don't necessarily necessarily flow in just because I'm
[00:08:09] [SPEAKER_03]: making my daily post we've got platforms and I think we're going to talk about that on this
[00:08:13] [SPEAKER_03]: show today kind of how we've leveraged books e-books podcasts things of that stature to build
[00:08:19] [SPEAKER_03]: that brand CEOs and executive they have a very unique ability to leverage this to their
[00:08:25] [SPEAKER_03]: organizations and their teams advantages and they would be remiss to discriminate against
[00:08:30] [SPEAKER_02]: that part of their audience it's that's them I love to in Alice said you have a CEO title
[00:08:38] [SPEAKER_02]: leverage it because everybody wants to talk to the CEO right they have an account manager or
[00:08:44] [SPEAKER_02]: whatever their title is and people like you have a CEO title and I always equate that back to
[00:08:50] [SPEAKER_02]: at a trade show or it's some sort of a conference we start scheduling meetings what it
[00:08:56] [SPEAKER_02]: sales people do oh CEO can you come join me with this client because we want to go back to the
[00:09:02] [SPEAKER_02]: client or the prospect and say our CEO's going to join us why the CEO brings so much credibility
[00:09:09] [SPEAKER_02]: to it we want you know we leverage them their name their title to get prospects to come speak
[00:09:15] [SPEAKER_02]: with us we have this platform called you know LinkedIn and other social media tools I think
[00:09:20] [SPEAKER_02]: you too is very powerful as well that we can be doing this 24 hours a day and if you don't know
[00:09:28] [SPEAKER_03]: what to do or what to post with it go on follow a few prolific CEOs and I used to work in the
[00:09:34] [SPEAKER_03]: healthcare space and I had some very large med device organizations I go out and I followed their CEOs
[00:09:40] [SPEAKER_03]: they were very prolific on LinkedIn and I run the bell so I was notified every time they made a post
[00:09:46] [SPEAKER_03]: and I just now personally I was using it to get meetings with them I was commenting on their
[00:09:52] [SPEAKER_03]: posts and I ended up using that parlaying that into ultimately getting meetings with these CEOs
[00:09:57] [SPEAKER_03]: but if you're an executive and you want to know kind of a blueprint go on follow some of these prolific
[00:10:02] [SPEAKER_03]: seal-up seal-ups see what they're saying how they're engaging you know from how they're talking
[00:10:09] [SPEAKER_03]: about innovation that's happening in their organization recognizing their people putting post out
[00:10:15] [SPEAKER_03]: recognizing their teams these things motivate and inspire their internal organizations but they also show
[00:10:22] [SPEAKER_03]: how these organizations are leading the charge in their desired industry and solution area you can do that too
[00:10:30] [SPEAKER_01]: but I think we should hit before we kind of go into some of the mechanics here why is this the case right
[00:10:36] [SPEAKER_01]: why did Alice say that not being out there it sales prevention like why is that the case and
[00:10:45] [SPEAKER_01]: you know it comes back to what I talk about in my book right is the revenue zone
[00:10:50] [SPEAKER_01]: is composed of two things it's building trust and creating demand and what I have certainly learned
[00:10:57] [SPEAKER_01]: even since writing the book is creating demand for my product and service is so much easier
[00:11:04] [SPEAKER_01]: if I've got that foundation of trust and no-like interest in place versus trying to create demand
[00:11:11] [SPEAKER_01]: when nobody knows who the hell you are or why they should you know care about you it's not
[00:11:17] [SPEAKER_01]: you can't do it it's just harder which again is a sales prevention activity
[00:11:23] [SPEAKER_02]: you know it's on my I know you kind of wanted to do this in stages but could you explain like
[00:11:28] [SPEAKER_02]: because of this show and your other show what happens in your first conversations with
[00:11:36] [SPEAKER_02]: perspective clients this this is really important for people to understand we're not just
[00:11:40] [SPEAKER_02]: one with smoke this isn't like we're going to do some things on social media and good things happen
[00:11:45] [SPEAKER_01]: like this is very tangible yeah well Mike the company that that I work with most of the time
[00:11:51] [SPEAKER_01]: lead smart right isn't a very it's a software company in a very vertical market so we only
[00:11:57] [SPEAKER_01]: sell demand you factures and and wholesale distributor so it's very vertically focused
[00:12:02] [SPEAKER_01]: and that market is also very relationship based it's a big market but there's a lot of
[00:12:07] [SPEAKER_01]: relationship in there so when we created the the the other show that I'm co-hosted I've
[00:12:13] [SPEAKER_01]: called around the horn and wholesale distribution what we do each week in that show on LinkedIn
[00:12:19] [SPEAKER_01]: is we talk about the news and what's going on in that industry and we just actually celebrated
[00:12:24] [SPEAKER_01]: our hundred deposts out a few weeks ago so we've been at it now for for a while as well but
[00:12:30] [SPEAKER_01]: myself it's myself and my it's right this month it's myself and my partner we do this and we bring
[00:12:36] [SPEAKER_01]: on guest from time to time but we review the news we have a newsletter that goes out and we
[00:12:40] [SPEAKER_01]: reviews the news technology news and so forth the point being is right we probably have on any
[00:12:50] [SPEAKER_01]: given week several thousand people in that industry that are exposed to that through the podcast
[00:12:57] [SPEAKER_01]: or through LinkedIn through that show Kevin my partner who is just at a show coming home right now
[00:13:03] [SPEAKER_01]: as we speak right when he goes into a show or even gets on a phone call with a prospect the majority
[00:13:10] [SPEAKER_01]: in a live trade show you live trade show yeah live trade but even if he gets on the phone and I
[00:13:16] [SPEAKER_01]: or we get on the phone the majority of the time not always but the majority of the time is
[00:13:21] [SPEAKER_01]: the way they'll start off is hey we really love your show we enjoy your show
[00:13:25] [SPEAKER_01]: you appreciate it and it's your thing brand and they already feel like they know us
[00:13:31] [SPEAKER_01]: and what happens is the quality then of the conversation as it relates to sales and the
[00:13:37] [SPEAKER_01]: prospect goes way up right because we're not walking on egg shells and trying it's like everybody
[00:13:42] [SPEAKER_01]: feels like their friends almost and so the quality of everything then goes up and it doesn't mean
[00:13:48] [SPEAKER_01]: everybody buys but you know they're not going to buy they end up saying they're not and when
[00:13:54] [SPEAKER_01]: they communicate or they whatever the case may be because the relationship is there and that all
[00:14:00] [SPEAKER_01]: came from that show and that's just one way of using LinkedIn right it's not it's not the only
[00:14:05] [SPEAKER_03]: way of of using LinkedIn and social I mean look you've got this unique opportunity whatever your
[00:14:12] [SPEAKER_03]: but especially for executives where you can engage your audience in a number of ways I mean
[00:14:19] [SPEAKER_03]: you know right now we're in election season and what candidates wouldn't give to have this
[00:14:25] [SPEAKER_03]: direct opportunity to speak directly to their audience you have it every single day and you know
[00:14:31] [SPEAKER_03]: some people and I want to do I want to hit odds comment here in a moment and get your thoughts on
[00:14:36] [SPEAKER_03]: it's very poignant by and large he's thinking a lot of CEOs he goes get in the way of them
[00:14:42] [SPEAKER_03]: engaging authentically on LinkedIn and I think there's a definite true element to that I think the
[00:14:49] [SPEAKER_03]: key element though is every executive should want to open doors any which way they can and to have
[00:14:59] [SPEAKER_03]: this opportunity to speak directly to their audience and engage those folks you know in a lot of
[00:15:05] [SPEAKER_03]: times at scale you know and there was a comment you made earlier Brandon you know people shy away
[00:15:10] [SPEAKER_03]: from this because you know the inboxes are flooded and things of that stature but you know we've all
[00:15:16] [SPEAKER_03]: had you know business relationships personal relationships that have not gone the way we've wanted them
[00:15:22] [SPEAKER_03]: to it doesn't stop us from going out and pursuing new ones and I think that's the key element is
[00:15:27] [SPEAKER_03]: there's some gold in them hills and we've got to make sure that we are figuring out ways that
[00:15:32] [SPEAKER_03]: are comfortable with I personally I've explored just about every avenue whether at the you know
[00:15:38] [SPEAKER_03]: we've talked on this show TikTok Instagram a WordPress blog Spotify where I you know put my own
[00:15:45] [SPEAKER_03]: podcast and you know now I'm on a couple of different shows and it's different avenues but
[00:15:50] [SPEAKER_03]: it's amazing like when I talk to someone people reach out to me all the time and you know I my
[00:15:55] [SPEAKER_03]: calendar's full and when I jump on a call with them they're like well I feel like I want your podcast
[00:16:01] [SPEAKER_03]: you know and I love that thing you said about blank it's it's that recognition and
[00:16:07] [SPEAKER_03]: I want to hit on the CEO ego thing and get your two your two thoughts on this regardless of
[00:16:13] [SPEAKER_03]: a CEO's ego I mean personally I think there are ways that even if you've got an ego you can play
[00:16:19] [SPEAKER_03]: this to your advantage you know wouldn't you want to I mean I don't like the vanity stats chasing
[00:16:26] [SPEAKER_03]: and I know we've talked about that on the Darren McKee show maybe a CEO would be you know more
[00:16:31] [SPEAKER_03]: interested in vanity stats but I think the key element is even as an ego driven CEO don't you'll
[00:16:36] [SPEAKER_03]: want to use your your cloud and your pride and your company or in your team to go out and create
[00:16:43] [SPEAKER_03]: some net new conversations I can't tell you how many times I've leveraged executive presence
[00:16:50] [SPEAKER_03]: to go out and get meetings that I couldn't get and what I mean by that is you know a lot of times
[00:16:55] [SPEAKER_03]: when an executive comes to town and wants to meet with your customers a lot of times we as
[00:17:00] [SPEAKER_03]: sellers we put our boss in front of the ones that are going to say all these rave things about us
[00:17:05] [SPEAKER_03]: the sellers oh I love cars and he's great nope I go out to the customers that won't give me
[00:17:10] [SPEAKER_03]: the time of day and I say I have this unique opportunity to get you in front of this C level and this
[00:17:16] [SPEAKER_03]: VP level they're they're gonna be the ones who are reviewing investments we want to make in the
[00:17:21] [SPEAKER_03]: future discounts we want to approve in the future et cetera you better believe they take those meetings
[00:17:25] [SPEAKER_03]: the C level the VP level there is a inherent ability to leverage that title and you've got to use it
[00:17:32] [SPEAKER_01]: ego driven or not but wouldn't wouldn't you know Brandon what is your tagline be
[00:17:40] [SPEAKER_01]: everybody knows you and what were the one of the two things everybody knows I see you everywhere
[00:17:45] [SPEAKER_01]: and I feel like I already know you what better way for if you have an ego wouldn't that basically
[00:17:51] [SPEAKER_01]: lint here you go I mean if if you're walking through a show or or a hotel or whatever and somebody
[00:17:58] [SPEAKER_01]: reaches out to you and I mean I can't imagine that would be it would play right in if you're
[00:18:03] [SPEAKER_01]: if you're ego you know if you're I mean heck look at Brandon I mean he's got the biggest ego
[00:18:08] [SPEAKER_03]: I know and look at everybody knows Brandon what they see right I mean hell I have people walk
[00:18:13] [SPEAKER_02]: up to me asking me you're you know Brandon right yeah we yeah after from from episode 101
[00:18:20] [SPEAKER_02]: we got to come up with a new talk track around that oh it's so good we gotta keep using it
[00:18:26] [SPEAKER_02]: I know you're allowed to you guys are just jealous that you were not back to the future in
[00:18:31] [SPEAKER_02]: Brandon I wasn't old enough but I like that backhanded compliment hey I want to
[00:18:41] [SPEAKER_02]: address the ego thing because I I bought by I actually I disagree with you I don't think it's so much
[00:18:47] [SPEAKER_02]: ego I think it's fear and ignorance and there is some there is some ego in it as well I'm sure
[00:18:53] [SPEAKER_02]: but look I think I think they they have a misperception and I talk about the the false beliefs around
[00:19:01] [SPEAKER_02]: linked end or social media they tend to think that social media is self promotion
[00:19:09] [SPEAKER_02]: and they want to stay away from it because then it seems like they are pushing their own agenda
[00:19:13] [SPEAKER_02]: and I have an ego I think it's it's a bit of an education in realizing that this isn't self
[00:19:20] [SPEAKER_02]: promotion it's brand promotion leveraging the title that you carry and the way I try to give people
[00:19:28] [SPEAKER_02]: to think about this thank you is and it depends on the era that you're you grew up in but if I say
[00:19:35] [SPEAKER_02]: the word if I say the company Carson Holdan if I say the company Microsoft who do you think of
[00:19:42] [SPEAKER_02]: my CEO right but in you know other people might say Bill Gates if you say Apple who do you think of
[00:19:51] [SPEAKER_02]: jobs 10 cups I say I say SpaceX who do you think of you right say Virgin who do you think of
[00:19:59] [SPEAKER_02]: Branson right what they did is they leverage their personal brand their reputation because
[00:20:07] [SPEAKER_02]: you can connect better with a human being than you can a brand so they leverage their personalities
[00:20:14] [SPEAKER_02]: their their reputation their personal brand in order to elevate their companies and just because
[00:20:21] [SPEAKER_02]: their large enterprise multi-billion dollar companies your five or ten million dollar company
[00:20:27] [SPEAKER_02]: or fifty million dollar company the same rules apply and we know that it's true
[00:20:34] [SPEAKER_02]: because if you've gone to the same trade show for five six ten twenty years when you go there
[00:20:42] [SPEAKER_02]: and you walk around and everybody knows you as a CEO what does that do for your team what gives
[00:20:47] [SPEAKER_02]: them confidence it gives them pride they get more people say yes to have meetings with them
[00:20:53] [SPEAKER_02]: your HR person when they're reaching out and recruiting somebody oh I know what your CEO is yeah
[00:20:58] [SPEAKER_02]: tell me more it opens up so many opportunities for your company we just have to get rid of these
[00:21:04] [SPEAKER_02]: false beliefs it's not self-promotion it's brand promotion the other thing is it's not your
[00:21:10] [SPEAKER_02]: kids social media we're not saying do duck faces and be all me me me me we're not influencers on
[00:21:16] [SPEAKER_02]: Instagram you're being influential in in Carson to to what you said earlier and I thought of this
[00:21:24] [SPEAKER_02]: and I love this one if somebody just think for this for a second if you go to a conference
[00:21:30] [SPEAKER_02]: and you spend a whole bunch of sponsorship dollars to have a breakout session and be on stage
[00:21:36] [SPEAKER_02]: you're paying 25 grand you pay 40 grand you paid more whatever whatever that price point is
[00:21:43] [SPEAKER_02]: when you have a show on LinkedIn and you have a place that you can publish content every single
[00:21:48] [SPEAKER_02]: day and be in front of tens of thousands of people for free I love it something else too
[00:21:56] [SPEAKER_03]: brand I mean you called out one of the big inhibitors and that's you know the time restraints
[00:22:02] [SPEAKER_03]: or you know even just finding the right tone not knowing what to say and I would challenge
[00:22:07] [SPEAKER_03]: sea levels executives today that that have those thoughts first off it's not as big of a time
[00:22:14] [SPEAKER_03]: constraint as you think there are ways to scale the content and what I mean by that is
[00:22:19] [SPEAKER_03]: you know something that I may put out on LinkedIn they also go out on my blog on Spotify on WordPress
[00:22:24] [SPEAKER_03]: on Instagram on TikTok on Facebook you name it so it's a way to touch all of those potential audiences
[00:22:29] [SPEAKER_03]: and not all of them are going to be relevant for your business but some of them make and the other
[00:22:34] [SPEAKER_03]: element is finding even ways to broaden your horizon I did a presentation about a month ago
[00:22:42] [SPEAKER_03]: to a group called the Leadership Development Program that we have at my company and what I love
[00:22:49] [SPEAKER_03]: about it is you know this is something that I wish was more prominent in other organizations but
[00:22:53] [SPEAKER_03]: it's basically taking a group of individual contributors they're nominated every year by their
[00:22:58] [SPEAKER_03]: leaders and they'd go through a full you know course a full curriculum and I did a presentation on
[00:23:06] [SPEAKER_03]: brand and on career progression and one of the things that I talked about was how some of these
[00:23:13] [SPEAKER_03]: types of things you know the different ways that you can do these things to engage and what I actually
[00:23:19] [SPEAKER_03]: did from this is I took the transcript of that call and I was able to turn it into multiple
[00:23:25] [SPEAKER_03]: social posts in seconds flat with AI and you know you tag a picture with it or a quick video
[00:23:32] [SPEAKER_03]: or something like that there are ways that your content can continue to touch lives engage meaningfully
[00:23:42] [SPEAKER_03]: and have the desired intent at scale without you really lifting much of a finger and that's
[00:23:47] [SPEAKER_03]: what I challenge people to look at these are things that you couldn't have done a year or two
[00:23:53] [SPEAKER_03]: ago but now we can and so I challenge you to think about how you can you know take that YouTube
[00:23:58] [SPEAKER_03]: video or that interview that you did a year ago take some of those golden nuggets and present them to
[00:24:05] [SPEAKER_03]: today's audience because here's the thing being on LinkedIn is a great way to develop
[00:24:10] [SPEAKER_03]: the trust and credibility with your audience that you seek and you can do it very easily
[00:24:15] [SPEAKER_03]: and it doesn't take nearly as much time as you think it does. Carson that's excellent and you're so
[00:24:21] [SPEAKER_02]: spot on and I love it and I think it Jeff Lee's your high-geaf thanks for joining us today too.
[00:24:29] [SPEAKER_02]: His question I think lens to that as well is there a better ROI to a CEO than being visible
[00:24:38] [SPEAKER_02]: and there there is I want to answer about in the second but you know Carson you're talking about
[00:24:47] [SPEAKER_02]: they're scared or they have an ego. My pushback I believe it's it speaks from the CEO's
[00:24:56] [SPEAKER_02]: hesitation trying to get my brain around this the CEO's hesitation has more to do with just
[00:25:02] [SPEAKER_02]: question than anything I believe they haven't connected the dots to the value proposition
[00:25:08] [SPEAKER_02]: more than just oh you want me to be visible on LinkedIn. It's an investment. It's an investment
[00:25:14] [SPEAKER_02]: and it's a strategic investment and it's a targeted investment. It's it's top to middle of the
[00:25:20] [SPEAKER_02]: funnel yes to speak to Bob's question about their bias towards immediate response I get that
[00:25:27] [SPEAKER_02]: it is top to middle of the funnel but if they started to understand it really took time I find a
[00:25:32] [SPEAKER_02]: lot of times CEOs I I was introduced to somebody last week week before it was a CEO and said oh
[00:25:40] [SPEAKER_02]: I got talked to Brandon about this like done stuff and when I when I got in an email exchange
[00:25:45] [SPEAKER_02]: with a he didn't want to hear it. He said oh yeah yeah we did link we tried to linked it before
[00:25:50] [SPEAKER_02]: it didn't work. What the hell does that mean what did you do when did you do it? Like there's a
[00:25:56] [SPEAKER_02]: lot of things that don't work that's like saying I try dating and it didn't work so exactly
[00:26:01] [SPEAKER_02]: I try cold calling and I put my four year old daughter on the phone and it didn't work so the
[00:26:06] [SPEAKER_02]: phone doesn't work right it's if you had an issue with your supply chain you would go figure out
[00:26:13] [SPEAKER_02]: how to fix it. If you start to understand peel back the onions and go where is the value of this
[00:26:22] [SPEAKER_02]: beyond being visible that you go fix it and you invest in it so Jeff let me pause I've been
[00:26:28] [SPEAKER_02]: talking about do you guys want to answer Jeff's question well I'll weigh in a little bit on that is
[00:26:35] [SPEAKER_01]: and it comes back and I want your take on this brand and end Carson from what you've seen
[00:26:39] [SPEAKER_01]: but remember I said before right it's a lot easier as an executive to
[00:26:46] [SPEAKER_01]: for your company to make sales if in fact you're known right and there's trust and who you are
[00:26:51] [SPEAKER_01]: I would suspect that carries over to other parts of the business it carries over to recruiting
[00:26:56] [SPEAKER_01]: it carries over to employ retention it carries over to really all aspects of what your
[00:27:02] [SPEAKER_01]: responsibility is as a CEO or an executive right in that business so you not you talk about an ROI
[00:27:09] [SPEAKER_01]: the ROI goes beyond the dollar and sense of the sales yes it's going to add it's going to remove
[00:27:14] [SPEAKER_01]: friction for your sales team it's going to potentially remove friction for your recruiting and your HR
[00:27:20] [SPEAKER_01]: teams it's it's going to just it's it's a foundation that I'm not sure there is a better ROI
[00:27:27] [SPEAKER_01]: holistically for a CEO than being present and having that brand personal brand recognition
[00:27:33] [SPEAKER_03]: it's a really good point Tom I mean look I'm nobody and I post a lot of stuff and mostly
[00:27:39] [SPEAKER_03]: I tell stories I tell stories about things that I've learned through the years and you know experiences
[00:27:44] [SPEAKER_03]: that I've had in leadership and with teams and building cultures what this does is this enables
[00:27:49] [SPEAKER_03]: you to create a destination culture people that will ultimately reach out to you tell you how many
[00:27:54] [SPEAKER_03]: people that I don't even know who they are and they're reaching out to me saying hey well the
[00:27:58] [SPEAKER_03]: connect with you have you mentor me with the work for you type of thing only because of this opportunity
[00:28:04] [SPEAKER_03]: now think about at a CEO level if they're doing that and they're going in and they're talking
[00:28:09] [SPEAKER_03]: about stories and the culture that they're so proud of and they're highlighting and spotlighting
[00:28:14] [SPEAKER_03]: their people and the innovative things that their organization is doing how is that going to hurt
[00:28:19] [SPEAKER_03]: I mean here's the thing one of our one of the biggest challenges that we have sometimes is
[00:28:23] [SPEAKER_03]: organizations is standing apart from the crowds, standing apart from the competition and if you're
[00:28:28] [SPEAKER_03]: sea levels going out there and touting this amazing culture and a competition isn't guess who's
[00:28:35] [SPEAKER_02]: going to get the interested parties I want to put a little bit more meat on this Jeff and and here's
[00:28:42] [SPEAKER_02]: the challenge with a better ROI answer it takes work to understand the ROI and most teams just say
[00:28:53] [SPEAKER_02]: we don't have time so we don't do it I mean when I first started getting involved with looking at
[00:28:57] [SPEAKER_02]: LinkedIn in like 2016 2017 the marketing teams would say well we need ROI we need ROI
[00:29:04] [SPEAKER_02]: I need to know what the ROI is if we're going to give these posts to people and then when you
[00:29:09] [SPEAKER_02]: talk about how to actually get the ROI they would say oh we don't have time to we don't have the
[00:29:14] [SPEAKER_02]: time to do that it's like well wait a minute do you do you want to see if this really works or
[00:29:19] [SPEAKER_02]: we just making a convenient decision about implementing this or not and they Jeff Walker does not
[00:29:26] [SPEAKER_02]: Jeff Walker Chris Walker he talks about this a lot and he's doing some amazing stuff for
[00:29:33] [SPEAKER_02]: companies you've got to put in the systems to ask where did you hear about us and you've got
[00:29:41] [SPEAKER_02]: track because what may happen is your CEO has a show or is a guest on someone else's show
[00:29:50] [SPEAKER_02]: and somebody listens to that podcast in two months from the time that it was recorded
[00:29:56] [SPEAKER_02]: and they go oh what's the name of that very you know listen to it they know the company name
[00:30:02] [SPEAKER_02]: and then they go do a Google search for the company and they click it sorry they do a Bing search
[00:30:08] [SPEAKER_02]: and they click it and they go to the company well did your marketing goes attribution is search our
[00:30:15] [SPEAKER_02]: SEO did it but it wasn't your SEO it was your CEO because their prolific online did they have
[00:30:24] [SPEAKER_02]: their own show they're getting invited to be guests on other people shows it's raising the brand so
[00:30:29] [SPEAKER_02]: it is it's it doesn't have to be that tough to measure but it isn't it reminds me is one
[00:30:36] [SPEAKER_02]: Pablo who is our guest a few weeks ago he commented on one of my posts I don't know a week or so ago
[00:30:42] [SPEAKER_02]: and he said we do all the matrix whenever our CEO gets media every department in our company
[00:30:51] [SPEAKER_02]: benefits and we have data to prove it they actually track the data because they want to know
[00:30:57] [SPEAKER_02]: and guess what they do a big part of their marketing effort is around getting their CEO more media
[00:31:04] [SPEAKER_02]: attention because they they they've tracked the data and realized how much it elevates
[00:31:09] [SPEAKER_03]: every other department in the company now in Jeff you make a great point it's tough to measure
[00:31:14] [SPEAKER_03]: the benefit and it's rarely immediate that's very true but there are ways to do it and I would
[00:31:20] [SPEAKER_03]: encourage any organization to at least start into creating some type of mechanism to track these things
[00:31:25] [SPEAKER_03]: and Brandon you talked a couple of times about you know the value of having a show I was mentoring
[00:31:31] [SPEAKER_03]: somebody earlier today and I was talking about like getting getting them on shows you know this is a
[00:31:36] [SPEAKER_03]: VP level individual they're trying to you know really build their brand and I was talking to them
[00:31:43] [SPEAKER_03]: about like how I started getting on shows I literally went out and I started sending emails to people
[00:31:49] [SPEAKER_03]: I looked up sales podcasts and I started sending emails to the producers of or the hosts of the most
[00:31:56] [SPEAKER_03]: common it shows I got yes is from Jeb Lunt Jeffrey Getimer right out of the game I mean I was on these
[00:32:04] [SPEAKER_03]: guys shows years ago when I was literally a nobody and then a time turned after a couple of years
[00:32:11] [SPEAKER_03]: and I'd never asked to be in a show again it was always me getting requests but my point is you're right these
[00:32:16] [SPEAKER_03]: things are not immediate but I challenge you to look at the things that are feasibly possible
[00:32:21] [SPEAKER_03]: another thing I told this gentleman this morning I'm like this person is on some shows they've
[00:32:25] [SPEAKER_03]: got a content they're starting to you know make a lot more prominent posts cultivate this stuff together
[00:32:31] [SPEAKER_03]: making e-book now you're a published author like there are things that you can do the continue to be
[00:32:36] [SPEAKER_03]: investments in your brand and to Brandon's point like you're not going to necessarily be able
[00:32:42] [SPEAKER_03]: to attribute every single one of these things to what you're doing however as you start to have
[00:32:48] [SPEAKER_03]: some of these conversations and you're asking the question you know how did you get engaged or you
[00:32:53] [SPEAKER_03]: when you get the messages from prospects and things of that nature and you're digging in a little bit more to find out
[00:32:59] [SPEAKER_03]: what are the biggest things that one of my greatest mentors ever instilled in me was
[00:33:05] [SPEAKER_03]: Carson it's great that you're this great social seller but what does that mean for anybody beyond
[00:33:09] [SPEAKER_03]: yourself you know as you continue to build your brand and in your value to your company
[00:33:14] [SPEAKER_03]: you want to think about how you're realizing outcomes but also having broader impact and so I started
[00:33:21] [SPEAKER_03]: tracking anywhere I could and not all of its tangible evidence but anywhere I could I would track the
[00:33:26] [SPEAKER_03]: tangible evidence and outcomes of the things that I was doing whether it was for my peers
[00:33:31] [SPEAKER_03]: for colleagues now internationally you know I I contribute things to global audiences within my
[00:33:37] [SPEAKER_03]: organization and I can track these things sometimes by even just soliciting them based on what
[00:33:42] [SPEAKER_03]: they're getting what signals are they getting and the last thing I would say on this is revenue
[00:33:47] [SPEAKER_03]: and year over year growth are also great barometers of hey if I'm doing a lot of these things and
[00:33:53] [SPEAKER_03]: I'm seeing the revenue and the growth I've got to get sold on the process at the end of the day but
[00:33:58] [SPEAKER_03]: if you're seeing the gains that you want to see and you're putting yourself out there in all the
[00:34:02] [SPEAKER_03]: areas where your audience can be that's a net positive period well I'll just I'll just piggyback
[00:34:08] [SPEAKER_01]: on what you're saying about revenue there are three KPIs that we started measuring about a year ago
[00:34:15] [SPEAKER_01]: related to this and it's interesting none of these are attribution these are outcomes
[00:34:20] [SPEAKER_01]: so there were three things what were the number of opportunities that we had come in
[00:34:25] [SPEAKER_01]: that close at a higher than a 25% close right so in other words high quality opportunities
[00:34:30] [SPEAKER_01]: that close at least a 25% rate or better two what was the value of those opportunities
[00:34:38] [SPEAKER_01]: and three what were the speed of which they closed the velocity right those three things together
[00:34:44] [SPEAKER_01]: I mean let's think about it almost if you look at any business right what do we want
[00:34:48] [SPEAKER_01]: we want higher quality opportunities we want higher dollars and we want faster results that's
[00:34:54] [SPEAKER_01]: what we want so we measure those things not that we can attribute anything specifically oh my god
[00:35:01] [SPEAKER_01]: that guy watched our shows so therefore but if you look at holistically what we've been doing
[00:35:07] [SPEAKER_01]: the results that were seen on those in the in the value and the average contract value was up over
[00:35:13] [SPEAKER_02]: 100% in the last year wow I think huge I mean look the pauser for zinc is that's not something to just
[00:35:21] [SPEAKER_02]: say and move on the average contract value grew by a hundred percent as you've done a show for two
[00:35:29] [SPEAKER_01]: years pretty much right and the the velocity hasn't the velocity the speed you know from from
[00:35:38] [SPEAKER_01]: initial contact to close has sped up some but not to that level of meaning but the number
[00:35:43] [SPEAKER_01]: of higher quality opportunities I believe was up 40 or 50% in the average contract value
[00:35:49] [SPEAKER_01]: with pretty much the exact same marketing you know wasn't like we tripled our marketing budget
[00:35:57] [SPEAKER_01]: or anything like that now there's nothing I can attribute that to right I can't go and say he
[00:36:02] [SPEAKER_01]: watched that episode so but if I it's if you just look at the outcomes right then you have to
[00:36:08] [SPEAKER_01]: trust and believe that the foundation of that trust helped create the demand people are willing to
[00:36:14] [SPEAKER_01]: spend more money and do more things faster I'm a little bit hard and Jeff I would I would see
[00:36:20] [SPEAKER_02]: too some of the tangible and so you can start looking at is you can look at your analytics and
[00:36:25] [SPEAKER_02]: visits to your website now you can look at opportunities that are created or you're even
[00:36:33] [SPEAKER_02]: conversations that are started you can tangibly look at inbound leads that come in to either the
[00:36:40] [SPEAKER_02]: CEO or someone on the team that says hey I've been following you and I'm curious about this like
[00:36:45] [SPEAKER_02]: we we have a client of the fissile client of ours who landed their biggest client I think it was six
[00:36:51] [SPEAKER_02]: years their biggest contract in six years and somebody walked into their booth and we did a program
[00:36:58] [SPEAKER_02]: around driving traffic to their booth with LinkedIn content and some some paid ads but the
[00:37:04] [SPEAKER_02]: guy walked right into the booth he looked and he said I've been paying attention to your videos
[00:37:09] [SPEAKER_02]: I'm really curious about this and I've been waiting for the show to talk to you and of course
[00:37:15] [SPEAKER_02]: I kind of looked at me like you you said that was going to happen and it happened and then several
[00:37:20] [SPEAKER_02]: months later they closed their largest contract in six years I believe it was so Jeff there's there's
[00:37:27] [SPEAKER_02]: a lot of easy ways to be able to track the ROI too by looking at some of the some of the typical
[00:37:35] [SPEAKER_02]: attribution points but you also need to be a little bit I guess deliberate and ask ask some of
[00:37:43] [SPEAKER_02]: those questions and you know I can tell stories of you know we have a client that we've been
[00:37:51] [SPEAKER_02]: serving now for a little while and I even spoken in event for them but it was their enterprise sales
[00:37:59] [SPEAKER_02]: leader sent me a connection request said I've listened I've somebody introduced me to your show
[00:38:05] [SPEAKER_02]: I've listened to the last few episodes I'd love a chat and then you know three four conversations
[00:38:12] [SPEAKER_02]: later their fissile client they asked me to speak at one of their events but it came from the show
[00:38:20] [SPEAKER_02]: and it's trackable I can show you the initial connection request that came in from it so
[00:38:27] [SPEAKER_02]: it's not impossible I think the key is do you really believe that there's value and are you really
[00:38:34] [SPEAKER_02]: doing the research to understand the value? I still think going back to Bob's initial about you go
[00:38:39] [SPEAKER_02]: I think there's a hangover of you know 10 years ago we hired a LinkedIn trainer to come in
[00:38:48] [SPEAKER_02]: do a half day session and we all changed our LinkedIn profiles and nothing happened
[00:38:54] [SPEAKER_02]: well yeah I was a waste of money you didn't work but that's not what we're talking about
[00:38:58] [SPEAKER_02]: and oh we use some employee advocacy tool and we had posts that were created in a first of all
[00:39:06] [SPEAKER_02]: I find a lot of marketing departments they create content that's more like a billboard it's like a brochure
[00:39:13] [SPEAKER_02]: it's trying to sell product and when you publish that to your personal account that's like
[00:39:18] [SPEAKER_02]: walking up to a prospect in a networking of an or in a bar a conference it's just putting your brochure
[00:39:24] [SPEAKER_02]: in their face and not having a chat not having a conversation but there's there's some
[00:39:29] [SPEAKER_02]: these old hangovers that they still have in the back of their head and they just go into
[00:39:34] [SPEAKER_02]: and we did we tried it and we didn't work it didn't work it's like well that was 10 years ago
[00:39:40] [SPEAKER_01]: yeah I think to your point brand and there is a lot of evidence that you can spot if you're looking
[00:39:45] [SPEAKER_01]: for it after a while are you going to be able to get like an attribution report like you can
[00:39:50] [SPEAKER_01]: dump out of a Google ad or LinkedIn ad or whatever and no but there's a lot of evidence that you
[00:39:55] [SPEAKER_01]: can see developing that is showing what you're doing is actually working unfortunately or
[00:40:02] [SPEAKER_01]: whatever that evidence sometimes takes a little time to materialize it doesn't happen after the
[00:40:06] [SPEAKER_01]: first day or the first week on there I wanted to hit Bob's most recent comment here he says
[00:40:13] [SPEAKER_01]: isn't this a matter really just a matter of a chosen marketing mix everyone has a different ratio
[00:40:18] [SPEAKER_01]: of channels some way LinkedIn more heavily than others I mean they're wrong for not engaging
[00:40:23] [SPEAKER_01]: and LinkedIn and they're roadmap I have a take on this I'm interested in you guys take on this as well
[00:40:27] [SPEAKER_01]: I don't look at LinkedIn or let's just not even call it LinkedIn let's call it personal brand
[00:40:34] [SPEAKER_01]: building is a channel I look at that is a foundation of which then I can build channels on
[00:40:40] [SPEAKER_01]: for other purposes and other marketing campaigns so I don't I don't see LinkedIn and personal
[00:40:46] [SPEAKER_01]: brand building as a marketing channel but a foundational element again of which then I can build
[00:40:52] [SPEAKER_01]: other campaigns on am I looking at this right I mean I think of all the
[00:40:59] [SPEAKER_03]: possible ways the LinkedIn can be leveraged for a CEO or for an executive certainly marketing
[00:41:05] [SPEAKER_03]: could certainly play more and different arenas right but I think beyond the marketing element I
[00:41:11] [SPEAKER_03]: mean we talked earlier about the recruiting retention building a culture furthermore I mean I even
[00:41:22] [SPEAKER_03]: think about the opportunities that I've gotten from LinkedIn and I would multiply that for an
[00:41:27] [SPEAKER_03]: executive right you know the opportunity to go out and follow prolific leaders and learn from them
[00:41:33] [SPEAKER_03]: the opportunity to leverage you know doing a show connecting you know gotten the opportunity
[00:41:41] [SPEAKER_03]: to become a strategic advisor for different organizations as a result of LinkedIn so there's that
[00:41:48] [SPEAKER_03]: individual component and element for a CEO why they need to be there because a lot of CEOs
[00:41:54] [SPEAKER_03]: I mean they may make a move at some time in their career they may make some connections so there's that
[00:42:01] [SPEAKER_03]: personal element of creation of relationships networking but also that unique opportunity to build
[00:42:08] [SPEAKER_03]: credibility with a broad audience that they may be interacting with at some time in the future
[00:42:15] [SPEAKER_03]: I feel like anyone not on LinkedIn or not leveraging LinkedIn is almost operating with a tunnel
[00:42:21] [SPEAKER_03]: to remind me of when I long ago worked for an organization and I had a manager who literally
[00:42:30] [SPEAKER_03]: you know said that if they started an abysnus today their first thing that they would invest in would
[00:42:37] [SPEAKER_03]: be in the yellow pages and this was after internet after you know Google and it just it's
[00:42:45] [SPEAKER_03]: I feel like if you're not investing in LinkedIn today in some way personally professionally
[00:42:51] [SPEAKER_03]: and also in ways that it can make your organizations brand and ballast look better shine and sparkle
[00:43:00] [SPEAKER_02]: then you're missing out. Yeah I think you know change change the lens that this isn't LinkedIn
[00:43:11] [SPEAKER_02]: This is networking it's it's meeting people and we never went to one networking event came away
[00:43:23] [SPEAKER_02]: and go well that was a waste of time no it was always we'll go back and go back and go back
[00:43:29] [SPEAKER_02]: and then we didn't attend we didn't always go well who exactly did you meet and did it become an
[00:43:35] [SPEAKER_02]: opportunity it was like no I'm building relationships with people and then opportunity start to come
[00:43:41] [SPEAKER_02]: referrals start to come from it. I think you know to Bob's point assigning direct causation
[00:43:50] [SPEAKER_02]: if we think of LinkedIn or any social platform even you know YouTube as a channel
[00:43:58] [SPEAKER_02]: it makes us look at it in a light or from a lens that doesn't make it valuable
[00:44:05] [SPEAKER_02]: If we look at it more like hey I need to build my reputation I need to be known by more people
[00:44:12] [SPEAKER_02]: and I need to know more people and I don't think anybody can argue with that that those are good things for
[00:44:19] [SPEAKER_02]: your career for your business for creating opportunities for finding new employees for having
[00:44:25] [SPEAKER_02]: you know meeting new vendors that could serve you better than your current ones or any of those things
[00:44:31] [SPEAKER_02]: it's why we golf with business or we go to cocktail parties why we want to know more people
[00:44:38] [SPEAKER_02]: when we want to be known by more people if you look at that lens then we can get out of these
[00:44:43] [SPEAKER_02]: conversations of what's EROI. It's like really does everything if everything has to be EROI
[00:44:52] [SPEAKER_02]: then we're gonna scrutinize like why do you get on that plane? Well because one of my really great
[00:44:58] [SPEAKER_02]: alliances there and they've been with us a couple years in competition has kicking up but we need to go
[00:45:03] [SPEAKER_02]: make sure that we're in pull position but is EROI direct EROI right now it just I believe that we've
[00:45:12] [SPEAKER_02]: overscrewed nice EROI around anything digital content, social media, YouTube, LinkedIn because
[00:45:23] [SPEAKER_02]: people were scared about how to use it or they're scared to do it wrong and ruin their
[00:45:29] [SPEAKER_02]: reputation so a lot of the excuses and I will call them that they are excuses to not figure it out
[00:45:35] [SPEAKER_01]: are just convenient. So hey in the last you know 10 15 minutes here let's talk a bit about
[00:45:46] [SPEAKER_01]: some specifics right because I think there's a lot of ways to potential like you know brand
[00:45:55] [SPEAKER_01]: active on LinkedIn with posting is you too are but I am on two shows every week right so
[00:46:03] [SPEAKER_01]: I'm out there I'm just out there in a different way what are the ways that you know people can
[00:46:09] [SPEAKER_01]: put themselves out there what are the different ways that you can contribute to that personal brand
[00:46:14] [SPEAKER_01]: and build that that visibility I just not just one thing that you have to do or necessarily
[00:46:19] [SPEAKER_01]: absolutely have to do I think it's a combination of things. Yeah that's a good thing
[00:46:24] [SPEAKER_02]: Carson once you I like I really like what you do Carson because you maximize every single piece of
[00:46:31] [SPEAKER_02]: content that you create or you're a part of and you maximize it and I see it on Facebook I see
[00:46:38] [SPEAKER_02]: it on Instagram I see it on TikTok obviously we see it in LinkedIn you you do a really good job
[00:46:49] [SPEAKER_02]: being everywhere and qualitatively I know it works when I was with you and we had lunch and
[00:46:58] [SPEAKER_02]: I love this story because we Carson I got to go eat somebody's leftover the fay lunch
[00:47:06] [SPEAKER_02]: because their meeting was ending and they had leftovers and as we're walking back to our room
[00:47:11] [SPEAKER_02]: this guy came around a corner and it was like he was all fanboys like oh my gosh Carson it's
[00:47:16] [SPEAKER_02]: going to see you and I don't get embarrassed because it's true you've you've earned it like you
[00:47:23] [SPEAKER_02]: you've done the work to earn this and he was so excited to see Carson and I'm like oh cool like
[00:47:29] [SPEAKER_02]: Carson's buddy and you know Carson shakes his hand and I'm like pulling Carson's plates who is
[00:47:35] [SPEAKER_02]: food doesn't fall because the guy was so excited to see him and we start walking away and I go
[00:47:39] [SPEAKER_02]: Carson who was that and he goes I don't know okay that it may not be a tangible ROI but my gosh
[00:47:50] [SPEAKER_02]: that is huge valuable because that guy knows you he may refer you your top of mind when he
[00:47:57] [SPEAKER_02]: needs you I think he was a Microsoft employee as well but there's so many good things to come
[00:48:03] [SPEAKER_02]: up that and that was one person how many thousands of people are out there like that who think
[00:48:09] [SPEAKER_03]: of Carson in the same way well we have bits some big offices like in Dallas and I'll go there
[00:48:15] [SPEAKER_03]: and everybody knows who I am and it's surreal it's the only type of celebrity I would ever want to
[00:48:22] [SPEAKER_03]: be like a zealist celebrity where I'm known for certain things and with certain people but I can
[00:48:27] [SPEAKER_03]: still go outside and nobody cares who I am but in all seriousness I get to say like the opportunities
[00:48:32] [SPEAKER_03]: that have come from the shows and the content and and don't give me wrong that everybody's
[00:48:39] [SPEAKER_03]: going to love it I know there's absolutely been people that you know I go back to the David
[00:48:44] [SPEAKER_03]: Goggins quote you're never going to find a hate or doing better than you I mean there's going to be
[00:48:48] [SPEAKER_03]: people that don't want to do the work and they're going to not like you because you're out there and
[00:48:53] [SPEAKER_03]: they're going to say you're being self promotional and you're doing all this well you know if I'm
[00:48:57] [SPEAKER_03]: not out there tuning the horn of some of the great stories that I feel like I have nobody's going
[00:49:02] [SPEAKER_03]: to do it for me and the ends justify the means I have created relationships that never would have
[00:49:08] [SPEAKER_03]: existed without social not to mention over a billion dollars in deals that never would have existed
[00:49:12] [SPEAKER_03]: without LinkedIn or the first meeting being from LinkedIn but job opportunities relationships new
[00:49:20] [SPEAKER_03]: vendors like Brandon just said people like I jumped on a call yesterday with a brand new vendor
[00:49:25] [SPEAKER_03]: they're like oh it's the LinkedIn star and it's like these people know who you are when you walk into
[00:49:32] [SPEAKER_03]: these meetings which it's honestly very helpful because it's a unique differentiator it's something
[00:49:39] [SPEAKER_03]: that not everybody is doing and I tell people all the time you know I know what my strengths are
[00:49:44] [SPEAKER_03]: you know know what my strengths are not and I believe strongly that you can leverage you know you're
[00:49:49] [SPEAKER_03]: asking about different mediums Brandon I looked at where my audience is and also could be
[00:49:57] [SPEAKER_03]: and was really intentional about how I could touch those audiences now I talked on this show before
[00:50:02] [SPEAKER_03]: but I kind of straddle online I worked with you know people that of you know consume technology
[00:50:08] [SPEAKER_03]: I worked with nonprofits I worked in healthcare but I also work with sales people and none of
[00:50:13] [SPEAKER_03]: those audiences just care about the same messaging so I've kind of straddle the line and I try to
[00:50:18] [SPEAKER_03]: know I do a lot of career focused things a lot of leadership focus things that will resonate with
[00:50:23] [SPEAKER_03]: you know throwing bouquets to all audiences but the things that you can do with like LinkedIn groups
[00:50:29] [SPEAKER_03]: going on creating a group and inviting people to that creating a show creating a newsletter on LinkedIn
[00:50:35] [SPEAKER_03]: you get tens of thousands of views of some of these articles just by making a post and that article
[00:50:42] [SPEAKER_03]: can go out on LinkedIn as a newsletter it can go out to my WordPress blog I can also post it to Facebook
[00:50:47] [SPEAKER_03]: or wherever I want and Twitter and you name it and these things can happen in minutes and the way
[00:50:55] [SPEAKER_03]: that you can repurpose some of this content now with AI I can pull a transcript from something I did
[00:51:00] [SPEAKER_03]: six months ago and turn it into today's post tag it with a recent picture and it gets a lot of hits
[00:51:06] [SPEAKER_03]: and so being able to think strategically and intelligently about how you can put the message out
[00:51:13] [SPEAKER_03]: that represents what you're about engage the audiences in as many places as possible build community
[00:51:22] [SPEAKER_03]: you know like with groups and you know fostering connections but also encouraging other people to
[00:51:27] [SPEAKER_03]: share and contribute promoting their posts going on commenting like we've talked about on this show
[00:51:32] [SPEAKER_03]: there's so many things that you can do to create genuine relationships but also establish
[00:51:39] [SPEAKER_03]: what you're all about and I have to say that the results of going down that personal brand path
[00:51:51] [SPEAKER_03]: about a decade ago I don't know that I've made many better decisions in my life other than
[00:51:57] [SPEAKER_02]: marrying my wife. Yeah and I want to say some Carson for a purpose and I know me
[00:52:06] [SPEAKER_02]: embarrassed you with this but I had somebody one time saying you know I don't get Carson and I
[00:52:11] [SPEAKER_02]: don't get what he does on there and I said well what don't you get and they're like wow his message
[00:52:17] [SPEAKER_02]: in this and and and I said well how do I say this the right way I was a little bit
[00:52:24] [SPEAKER_02]: direct and maybe a little bit blunt maybe a little bit borderline rude because
[00:52:30] [SPEAKER_02]: this person as a CEO had zero presence on LinkedIn. I was like they not not zero but not much
[00:52:39] [SPEAKER_02]: and I said let me ask you this if you get out Carson speaking in a vent for your company
[00:52:46] [SPEAKER_02]: would you want him there because he would draw a bunch of people well yeah yeah that'd be great
[00:52:52] [SPEAKER_02]: and I said then what don't you understand about what Carson's doing wow right and
[00:53:00] [SPEAKER_02]: I think that's an example for me of people that are scared of doing this LinkedIn thing
[00:53:09] [SPEAKER_02]: I don't think it's so much it's a ego I think it's confidence I think it's self-esteem and even
[00:53:14] [SPEAKER_02]: look I've been a CEO for 25 years and I'm one of the most insecure people out there at times because
[00:53:21] [SPEAKER_03]: it's scary. Sam we're not telling people to do this to the end degree either
[00:53:27] [SPEAKER_03]: you know nobody like Tom I mean you said earlier like you're not posting everything all this stuff
[00:53:31] [SPEAKER_03]: every single day and what you're doing multiple shows and you're doing it your way like
[00:53:35] [SPEAKER_03]: I think that's what we're ultimately saying find your find your way find your sweet spot figure out
[00:53:40] [SPEAKER_03]: where your audience is but we're gonna we're gonna absolutely recommend to all the channels by which
[00:53:44] [SPEAKER_03]: you can explore to potentially meet your audience. I would say the same thing I'm very introverted
[00:53:50] [SPEAKER_03]: I have a lot of insecurities but I've gotten over them over time before these things become
[00:53:55] [SPEAKER_03]: comfortable muscles they are very uncomfortable muscles when I made my first YouTube video I was
[00:54:00] [SPEAKER_03]: terrified that was back in 2010 and it blew up all my old co-workers and my you know colleagues
[00:54:06] [SPEAKER_03]: they were loving it and it just encouraged me it just became it added momentum and I would tell
[00:54:13] [SPEAKER_03]: you like if your social presence today is a tiny little snowball the way to make it an avalanche
[00:54:19] [SPEAKER_03]: is by accumulating momentum by exploring different mediums that you're comfortable with
[00:54:25] [SPEAKER_03]: learning about them studying them trying them and don't just give up when it doesn't work you
[00:54:31] [SPEAKER_03]: know we don't give up things and go back to comfortable ways of mediocrity or comfortable ways
[00:54:35] [SPEAKER_02]: of failing we figure it out like Brandon said earlier. I want to I want to quote Carl Leaba
[00:54:42] [SPEAKER_02]: who is our guest I think Carson you were gone you missed a great one that show I was on that episode
[00:54:48] [SPEAKER_02]: you were okay yeah um even when I first in a public speaking class in college we were told you
[00:55:00] [SPEAKER_02]: know just just picture everybody in their underwear which don't know if you can get away with that
[00:55:04] [SPEAKER_02]: anymore but the idea behind it was take the pressure off that they're just human beings out there
[00:55:10] [SPEAKER_02]: they're just like you Carl really impacted me when he talked about I just think about everybody
[00:55:17] [SPEAKER_02]: being the eight year old version of themselves just they're just they're just a eight year old version
[00:55:23] [SPEAKER_02]: of themselves bring that to LinkedIn as well just be yourself and think about your audiences
[00:55:31] [SPEAKER_02]: their eight year old version of themselves because when we were eight years old everybody was our friend
[00:55:36] [SPEAKER_02]: everybody liked us we liked everybody you know unless something happened you thought over in a
[00:55:41] [SPEAKER_02]: racer or something but overall you were friends with everybody and and you found everyone liked
[00:55:46] [SPEAKER_02]: if you can bring that into this LinkedIn thing that's half the battle you know we there's a
[00:55:56] [SPEAKER_02]: bunch of stuff about a posture syndrome and I don't I don't talk about it a whole lot but it doesn't
[00:56:02] [SPEAKER_02]: mean I don't think it's real I think it's the most important thing in the world to get over but
[00:56:06] [SPEAKER_02]: by talking about a posture syndrome isn't it I think we talk about the value proposition
[00:56:11] [SPEAKER_02]: we talk about strategies and we talk about what is your strategy that works for you
[00:56:17] [SPEAKER_02]: and let's start there and we can start small and work our way up you don't have to do a show day one
[00:56:23] [SPEAKER_02]: you don't have to publish every single day but just figure out how to start because it's
[00:56:29] [SPEAKER_02]: it's like being in your entry level job and your boss tells you you need to go to networking events
[00:56:35] [SPEAKER_02]: because you need to go out and meet our customers and you just go no now we're getting events don't work
[00:56:43] [SPEAKER_01]: BS so you know I as we wrap up here episode number 99 I think today is episode it's interesting
[00:56:53] [SPEAKER_01]: I was thinking back we started with social selling for newbies right then we changed it to social
[00:56:59] [SPEAKER_01]: selling 2.0 and then we changed the mastering modern selling over the last 100 but everything we've
[00:57:06] [SPEAKER_01]: talked about today I think is a combination of pretty much everything that we've been talking
[00:57:11] [SPEAKER_01]: about for the 99 episodes profound not but it's true right when you think I mean it's like
[00:57:16] [SPEAKER_01]: it all comes back to I think this foundational element I think we've got the point
[00:57:22] [SPEAKER_01]: as we move ahead to the next 100 and the next 100 guests that we've got queued up here going forward
[00:57:28] [SPEAKER_01]: everyone's gonna bring a bit of a different take in a different perspective whether it's sales
[00:57:32] [SPEAKER_01]: management or or you know sales or whatever it is that they're bringing to the table but everything I think
[00:57:39] [SPEAKER_01]: that they're gonna talk about will be enhanced and isn't enhanced by the things we just went through
[00:57:44] [SPEAKER_01]: today and got here and I just I think we've got the point I think we really made the point so
[00:57:50] [SPEAKER_02]: it is it is a foundation that's a you guys remember when when we when we started we said hey the three
[00:57:55] [SPEAKER_02]: of us are gonna do this show you guys remember with social selling for newbies yeah that's when I was saying
[00:58:01] [SPEAKER_02]: I don't want the word social selling like in real we have Carson's on the producer and known
[00:58:07] [SPEAKER_02]: for sales Tom has a marketing book and I'm like that personal branding networking person
[00:58:14] [SPEAKER_02]: and I hated the word social selling because it it brings images of pitch slapping and
[00:58:22] [SPEAKER_02]: automation and things like that and I've been very resistant to it and I'm okay with that now
[00:58:29] [SPEAKER_02]: this but mastery modern selling but the foundation of it just like everything in sales it's always
[00:58:35] [SPEAKER_02]: if your personality sucks you're not getting anywhere with your customers if you don't know how to
[00:58:41] [SPEAKER_02]: start a conversation you're never gonna have a conversation like and in the foundation of all
[00:58:46] [SPEAKER_02]: that in this modern selling or this digital selling world is your personal brand. Right?
[00:58:54] [SPEAKER_01]: It is modern selling it's the foundation of modern selling. I see you everywhere and I feel like
[00:59:00] [SPEAKER_02]: we have a little bit of time to me I've heard two people over the last few months looking back
[00:59:08] [SPEAKER_03]: so our longest episode I had to look this up it was Donald Kelly and it was one hour eight
[00:59:13] [SPEAKER_03]: minutes so we technically by that parameter we've got 10 more minutes. I love you guys to take
[00:59:19] [SPEAKER_02]: on this I've heard two times now probably the last three months when I say you know it's it's the
[00:59:25] [SPEAKER_02]: I see you everywhere and I feel like I already know you twice now I've heard that well
[00:59:30] [SPEAKER_02]: I don't want everyone to see me everywhere because then they'll think I'm not working. Wow you've heard
[00:59:36] [SPEAKER_02]: that? I've heard it twice now and I'm like really like I'm scratching my head going really that's
[00:59:44] [SPEAKER_03]: that's the reason why you know the best way to calm that results nobody's ever questioned me
[00:59:51] [SPEAKER_03]: everywhere. I had somebody tell me one time oh every single time I pull a blinked in there you are
[00:59:56] [SPEAKER_03]: how do you find time for this stuff but nobody nobody's ever complained about my results.
[01:00:02] [SPEAKER_01]: There you go. Hearts and you pop up on my my Apple Watch two to three times a day that's beautiful
[01:00:08] [SPEAKER_03]: yeah you pop a mind it goes back to what someone told me years ago literally 2013 at this small
[01:00:18] [SPEAKER_03]: consultant firm where honestly like one of the executives tried to steal my biggest lead and claim
[01:00:24] [SPEAKER_03]: it as their own but one of these guys literally said like use lengthen it'll use it to find ways
[01:00:31] [SPEAKER_03]: to stay top of mind and that always stuck with me you know because people know you right I made a post
[01:00:39] [SPEAKER_03]: my gosh well was it like two weeks ago about how I had not been feeling well and like I've
[01:00:45] [SPEAKER_03]: so many people reach out and I'm doing better I'm not 100% the thank you to everyone who's reached out
[01:00:50] [SPEAKER_03]: it's just it's amazing like people follow your journey they know you as a person even if you don't
[01:00:57] [SPEAKER_03]: know them or know them well it's it's just unbelievable and Bob's dreaming about us.
[01:01:03] [SPEAKER_02]: Sorry Tom and I started laughing while you're talking we thought thoughts?
[01:01:08] [SPEAKER_02]: No I love it but we dream about you too. Okay we do.
[01:01:14] [SPEAKER_01]: All right well excellent excellent points today excellent episode
[01:01:20] [SPEAKER_01]: I'm really looking forward to the next 100 we've got guests lineup is like
[01:01:26] [SPEAKER_03]: no it's incredible I mean just blown away by some of the some of the roster that are as well yeah
[01:01:33] [SPEAKER_03]: this gets better and and seriously we appreciate everybody in the audience that shows up week after week
[01:01:39] [SPEAKER_03]: shows up asking questions saying you know provocative and poignant comments like if you got
[01:01:45] [SPEAKER_03]: suggestions on the next 100 Judas and out make a comment tag people you want to see on the show
[01:01:51] [SPEAKER_03]: it's amazing like you know we've we've approached some people that are pretty prominent in sales and
[01:01:57] [SPEAKER_03]: nobody turns us down I mean people want to be on the show it's it's amazing to think how far we've
[01:02:02] [SPEAKER_02]: come in 99 episodes. And if you're on the podcast we honestly we've kind of neglected
[01:02:10] [SPEAKER_02]: promoting the podcast as much because we've been we really enjoy the comments and all that but
[01:02:14] [SPEAKER_02]: if you're on the podcast the next 100 episodes we are going to focus on a more we actually have
[01:02:20] [SPEAKER_02]: an advertising campaign that we're gonna be doing to help us get get more more reach in front of people
[01:02:25] [SPEAKER_02]: but if you'd be so kind of help us give us a review screenshot it share it with somebody you know say hey
[01:02:32] [SPEAKER_02]: these guys are a bunch of dorks but they're saying some good stuff whatever we'll take it
[01:02:37] [SPEAKER_02]: and I we'd appreciate it we're just we're just three knuckleheads trying to have fun and figure this out
[01:02:42] [SPEAKER_02]: that's when we start for social selling for newbies we're like we're all newbies we're all trying
[01:02:46] [SPEAKER_02]: to figure this thing out let's go have some fun doing it and just create conversation so
[01:02:52] [SPEAKER_02]: if that resonates with you we'd love for you to join the community and be a part of it. You're here
[01:02:57] [SPEAKER_01]: all right so Daniel Disney next week number one hundred we'll kick off the next the next
[01:03:03] [SPEAKER_01]: century of shows Carson you want to wrap us up. Yeah thank you both gentlemen I learned a lot from
[01:03:11] [SPEAKER_03]: you guys and it's been a fun run let's keep doing it and to our audience and everyone out there
[01:03:17] [SPEAKER_00]: until next time happy my thank you for joining us today on mastering modern selling
[01:03:29] [SPEAKER_00]: if you enjoyed this episode don't forget to subscribe for more insights connect with us on social
[01:03:34] [SPEAKER_00]: media and leave a review to help us improve stay tuned for our next episode where we will continue
[01:03:40] [SPEAKER_00]: to uncover modern strategies shaping today's business landscape learn more about this bump in
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